The communication was prompt and you never fail to return / answer my phone calls or messages. What’s rare in the market these days is to find agents who are willing to communicate with buyers well after hours at great lengths and went all out of his way in meeting me on a Sunday to hand over the keys.
I am most grateful for your dedication in ensuring the sale process goes through as smoothly as possible. This was evidence in the need of my extending the settlement date out by a week (from 18 Apr to 24 Apr). It was commendable that you have taken every effort to ensure the vendor was conditioned to my request before he (the vendor) heard the request from his solicitor.
Thank you once again for your service in ensuring the smooth sale process.