I recently came across a rental property through your agency & I wanted to write to you & compliment you on your excellent personal service.
I found you very helpful in assisting me in securing this rental property. You are obviously suited to your line of work. You possessed the proper knowledge of all the legal aspects of the Tenancy Agreement I was about to enter into & your explanations were very clear, concise & professional.
I've had a few minor issues to deal with to the owners, as you are aware &you have retrieved the answer or a resolution virtually immediately. This is nice change for me.
I recently came out of a lease agreement where I was not treated the best as a customer. It is very easy to whinge about bad service, but it is equally important to mention when you receive good service.
This is why I write to you because in comparison to my last agent you were completely the opposite in every aspect, extremely helpful & you actually showed a care-factor of which I have
We have only had our unit for 6 months and during that time have been most impressed with your staff.
Of particular note I would like you to know of our appreciation for Adrian who is a remarkably customer focused and committed professional whose enthusiasm & friendly personality makes us feel like we're number one.
A critical factor in the successful performance of our investment property is the service delivery and exceptional quality management Adrian has demonstrated as the managing agent.
We have been most impressed and have come to appreciate that engaging an astute property manager such as Adrian as an integral part of our assets performance.
We would highly recommended Adrian to manage their property.
I am writing to advise that I have recently had the pleasure in dealing
with one of your staff members Adrian Bruno
In short, I recently sold my property at 3 Lilli Pilli Avenue Beverley park
2217 which left me in search of a rental property before the settlement
date of 17th of November 2014.
My dealings with Adrian have been nothing short of professional, with
Adrian going above and beyond in his expected line of duties in helping me
with my search for a decent & liveable property to rent.
Adrian took time and effort on every occasion to follow up with either
email or call when he said he would which I can only praise further as this
I found is rare with other well known real estate agencies.
I myself, come from a dynamic professional background ranging from Mall
Leasing Executive for Westfield Center Management P/L, Senior Sales Manager
for Optus Business Direct followed by My last role as Commercial Claims
Manager for IAG/NRMA.
I am formally extend