As a long term renter I appreciate the professionalism and value on myself as a customer that Laura and her team provided us.
Laura was helpful and kept the lines of communication open with timely responses and letting us know what was happening. She proactively contacted us to alert us to inspection times and the progress of our application. Once we were approved Laura was clear and concise about what was required when and setting an appointment to sign the lease and then subsequently collect the keys. At no point did I have to ‘chase’ Century 21 Key North. We know the tenants who moved out of the property and they also spoke highly of Laura and her team letting us know that if we needed anything we wouldn’t have any issues as they’d had a great service during their tenancy.
I would recommend Century 21 Key North to prospective tenants and landlords alike.
I felt my move was hassle free from a property management aspect (although moving is never fun!). Everything was explained to me and I understood my obligations and responsibilities. The C21 staff were very friendly and were helpful particularly in the financial stress that can occur when moving from another rental premises. I would certainly recommend C21 to anyone looking to rent or buy.Michael Ashby / North Sydney
Century 21 Key North provides exceptional property management services. Every time I email Laura or Sonya I receive a reply very quickly, sometimes within a few minutes. I chose Century 21 as I was very impressed with their presentation about their property management services. The customer service, people skills are excellent from staff at Century 21 I always have a good experience with them, nothing is too hard for them. The team size indicated to me they manage a lot of property so I was confident in selecting them. Their fees are competitive as I compared this to other major real estate agents.
I find Century 21 Key North staff trustworthy, reliable, very efficient and most helpful. I would certainly recommend both Laura and Sonya to those looking for a property manager.
Thanks again Laura and Sonya and so glad I have you both managing the apartment.