In order to achieve high levels of customer service Fraser prides himself on being both highly knowledgeable on the local market and very approachable. Approaching every property transaction with complete integrity, Fraser’s clients become clients for life. His determined attitude and exceptional negotiation skills are matched with a commitment to assist his clients in achieving their real estate goals and ambitions. Through strategic marketing and constant buyer feedback, Fraser keeps clients up to date with exactly how their property is being received, and his honest, straightforward and well-informed advice is invaluable in achieving a successful outcome.
All of our vendors are asked to complete a customer satisfaction survey. At this year’s Ray White Awards, Fraser was awarded the 2015 Ray White ‘People’s Choice’ Award. This prestigious honour is awarded to the agent with the highest customer satisfaction rating across the entire Ray White NSW network. More significant than any sales award, this honour illustrates the trust that Fraser establishes with all clients.)
• Quality marketing which guarantees priority listing on all major websites.
• Using the Ray White database to attract buyers from outside the local area. We place a strong focus on buyers from the Eastern Suburbs and Inner West who come to our properties with larger budgets.
• Regular communication with all buyers to determine whether the best outcome will be achieved on auction day or by selling prior to auction.
• Use of Ray White ‘China Desk’ facility to ensure we cater to the strong Chinese market.
• Not publishing a ‘for sale’ price, allowing our skilled agents to negotiate a sale price above initial expectation without a limiting or ‘ceiling’ price.
• Numerous agents on site at all open homes to cater to buyer needs and to answer all questions. Your lead agent will be assisted by an experienced and professional sales team.)