I was selling my apartment, which was the first time I had ever sold property. Due to there being no similar properties on the market, there were a lot of unknowns, This was also a very busy time of year for me workwise.
Frederico made what could have been a very stressful and difficult experience much easier. he kept me in the loop about everything and even scheduled all of our meetings outside of standard business hours to assist me.
On the day of auction he called me in the morning to see how I was feeling and then called me later in the evening to make sure that it had all sunk in and I was happy with the result.
I could not fault this agent for their customer service and always going the extra mile.
Frederico did a great job selling our unit. He is a genuine person who does not make unreal promises and speculations.Ellie Kable / Redfern
To whom it may concern
I am very pleased to be asked to write a reference for Frederico Fraga-Matos of Raine and Horne Petersham.
Frederico was referred to me at the time when I first wanted to put my property on the market, after our first meeting I knew that my property would be well looked after.
I know that in the Real Estate business the staff are dealing with many clients. Each time I have had a query or needed to have contact with Frederico, I have never needed to follow up on any item or conversation. He is helpful, extremely polite and has never let me down on his word. What he says he will do - is done, and quickly with clear communication.
I find the communication is one of the most important requirements when dealing with a Real Estate company and its staff. I hate chasing items up or being left in the dark - this has never happened with Frederico. I feel my property is well looked after and i am well presented with my interests in mind.