I am emailing you to say thank you for the great work that you do. My partner & I just finished up in a rental place in Melbourne and it was a horrible experience.
This highlighted to me the great work that you do in looking after my property.. and in looking after the interests if the tenants too so that they can enjoy their home. Both are important as the landlord benefits from happy tenants.
Take Care & bye for now
I have just returned from 18 months of travel. My house was rented and managed by your firm in my absence.
I wanted to let you know how pleased I am by the general state of the house and garden while under the Peter Blackshaw management. I dealt with Ms Danielle Freeman & Ms Heidi Russell and I found both extremely capable ad helpful in every instance. If there was a problem, it was bought to my immediate attention and dealt with in a very efficient way.
I have spoken to other people who have had property managed by other agents in the ACT and they were full of complaints. It made me realise how lucky I am.
Thank you for managing my property to my entire satisfaction
We met with Heidi for advice after a big disaster of a tenant (privately rented out property) who almost burnt down our investment property and refused to pay any rent or move out. She gave us a very professional advice and solved our problem within a very short time. Ever since for the past many years our property has been managed by Heidi and under her supervision. We are so grateful and admire her professionalism and management skills.Ken / Isabella Plains, ACT