As a professional working in this industry since 2002 and having seen the range of customer service offerings out there, it has really become a passion of mine to push our team to be GREAT! Great at customer service for both our landlords and tenants, great at communication, great with contractor’s and maintenance and probably most importantly, great at understanding more about people and their needs, so we can all work together to make sure everyone is happy and looked after.
It’s with confidence that I share with you Ray White Holland Park’s Property Management Proposal. This is an overview of our team, services, fees and how we handle the day to day management of your investment. This outlines the framework of our service offering, but not our personality, which is best understood from our one on one client contact. A few of our great points of difference include:
• Dedicated leasing consultant; potential to do open homes almost every day of the week and Saturdays, in order to maximise inspections at the property and minimise vacancy.
• All bill payments, rates, water, body corps and collecting water back from tenants all included in management fee
• Usually over 500 photos taken during your entry condition report and average 4 per room taken at Routine inspections
• We disburse your funds back to you weekly
Here at Ray White Holland Park we are very clear on management fees, every aspect of providing the very best service to you is included in the management fee and NOT the extras. You will find that even though other agencies claim they charge a lower management fee, their total costs will exceed ours and their service will fall well short. Our fee structure in full is
Letting Fee (the initial fee paid when a new tenant moves in): ONE weeks rent + GST
Online Advertising (listings on many different websites): $95 including GST
Management Fee (we disburse to you weekly): 8%+GST And that's it!!
You don’t pay for: End of Financial Year Statements, Lease Renewal Fee’s, Reprinting of Statements, Maintenance or Extra Quotes, Routine Inspections and Reports, Database Searches.
I am not wanting to get ahead of myself, but I think you will find we are exactly what you are looking for. There is so much we do ensure you and your tenants receive the best service that we want to ensure we customise our levels of communication to best suit your requirements with an accommodating landlord interaction model to give you as much or as little communication as you’re like. We offer a refreshing change with a great team of people to take your investment to the next step and hopefully help you add to your portfolio.
Please do not hesitate to contact me any time on 07 3421 1600 or 0450 957 130 or email@example.com. I look forward to a positive response to our proposal and opening the dialogue toward making Ray White Holland Park your agent of choice
Finding the best tenants for your valuable investment is our number one priority and personally administrated by our Dedicated Leasing Consultant.
We want your property to get NOTICED and we want the best tenant available in there fast. By offering our clients a fully dedicated leasing consultant combined with Australia’s best property inspection software we know we can offer a top level of consistent property inspection and activity 6 days a week that is unmatchable by any other local agent.
The strength of Ray White means we expose your property to the widest possible number of prospective tenants with our high quality marketing campaign, that won’t cost you ANYTHING
- FREE property photography (not professional but can you do this from $90 is you prefer). According to a study conducted by realestate. com.au, Rental properties with professional photography get up to 3x more hits and inquires than those that don’t.
- Regular Open Homes and Private Inspections will be conducted
(You will be given feedback and advice from our Property Management team for each Open Home conducted)
- Internet advertising with up to 25 photographs & description drafted professionally on:
• www.homehound.com.au and
• Multiple websites advertised on
- Featured on our Weekly Rental List
- For Lease signs – at your discretion
Thank you so much for your hard work so far in getting our property tenanted. Your team is the best I’ve worked with by far.
It’s been a great pleasure dealing with Ray White Holland Park I’ll definitely recommend you to others. Thanks for your excellent work.
I made the mistake of signing with another Agency, and sought advice from Ray White Holland Park after hearing fantastic comments about the team. They helped me through the transition of changing Agencies, and I haven’t looked back. Thank You
We are pleased that we chose you to rent our house. Janine had some great recommendations for our property that assisted with ensuring we received a great return in rental income.
We were constantly updated on progress, and the property was rented after couple of inspections. I would recommend Janine to anyone who is looking for a new managing agent for their property. Her service, friendly attitude and willingness to help her landlords was great.