To whom it may concern,
My husband and I bought a house being marketed by Highland Property Agents, and John in particular, and were very satisfied with the progress. As we were on Highland Property Agents’ buyer database, we got the opportunity to visit and purchase the house before it went on the market. We found this to be very helpful as we were able to make an offer and purchase the property very rapidly.
We found John to be friendly, respectful and professional. During the house searching and buying process, and even after we had bought the house, he answered our queries rapidly, liaised with the owner when needed and was always prompt to help.
We found Highland Property Agents, as a whole, to be efficient and professional, and their marketing strategies effective in that we were always alerted about houses that may suit us (both pre-market and when on the market), but none of the agents were pushy.
We would like to sincerely thank you for everything you did to make the sale of our property a smooth process and trouble free. Your professionalism and experience, your unobtrusive guidance and direction when needed, your sense of humour and your calm comfortable presence made our sale everything we wanted it to be. The way you handled all of the legalities and the paperwork was also very efficient and worry free for us. We truly are grateful and happy. Thank you again John, Warmest regards and best wishes for the future. Brian and May Loomes
I Hope that you have been well.
I have been meaning to write to you since first taking possession of our beautiful new home here at Beckton Place Lilli Pilli - sounds just like a scene straight out of Downton Abbey - lol.
If you could be kind enough to pass this on to both Allan & Sue Paviour I would be most appreciative.
Firstly, Jacky and I would like to express our sincerest gratitude for the way in which you helped us find this beautiful home and for the way in which you personally handled the finer points in such an important purchase.
Both of you were absolutely tremendous and we are so thankful of the professional and courteous manner in which you both provided Jacky and my family - you were truly wonderful - the Highland welcome pack was icing on what was already a beautiful cake.
Our experience with Highland has truly been one of customer excellence - we are delighted with every aspect of our purchase.