Century 21 On Duporth is owned and managed by Kerry Roberts and Damien Said, who both have very active daily ‘hands-on’ roles within the company. The Century 21 on Duporth Property Management Team consists of six Senior Property Managers, Leasing Manager, Office Manager, Accounts Manager, Receptionist’s, Administrator, Clients Relations Manager & Assistant.
Our Office Managers have a combined experience of nearly 50 years in the industry and our wonderful Property Managers have been in the industry for no less than 5 years each. They each have the amazing drive to ensure all of their Clients and also Tenants are presented with a consistent level of wonderful service. Our team building and team training courses that we attend ensure that each one of our Property Managers is up to date on any new legislation, or any other important industry matters. Each Property Manager has their own direct email and landline to ensure Clients can contact them direct, which we feel is so very important. Our team are trained to ensure you are called back the same day, or if not able, then the very next day. We do not want a client waiting over 24 hours for a reply.
Our advertising is through c21onduporth.com.au and also Real Estate.com.au - along with 19 further websites such as Domain, Homely & List Express.
Advertising your property – We offer different packages for our clients depending upon what they wish to have. Our point of difference is quality. Quality marketing and quality service!
TENANT SELECTION PROCESS:
Our tenant selection process is very stringent, we want to ensure that we provide you with the most suitable tenants for your property. Our policy is quality over quantity. The selection process includes both the previous and current rental checks, employment/accountant checks and personal references. But we now do extra searches such as Google and social media’s, home owner checks and if a company, business checks.
We are also very proud that our vacancy rate consistently runs at less than 1% and we are always within the top 2 Agents on Real Estate.com.au. We believe this is simply from our through checks right at the start.
I would be thrilled to have the chance to meet you to discuss our services in further detail.
* Management fees start from 5% + GST .. conditions do apply. Please contact Katie for further information.
We would just like to Thank you to you and your team for the excellent service you provide for us. As we are not in the country, it is very comforting to know that Leanne and her team are looking out for us, and keeping us informed in all aspects of our property.
Derek & Leanne Entwistle / Overseas Owner
Thanks so much, and keep up the great work!
Thank you for keeping us informed.
Di Ashton / Brisbane
I must say I am very impressed with your efficiency and your thoroughness…thank you. I most assuredly have every confidence in your ability to look after our property.
I just want to thank you for all your help this year (and over the past several years). You are a blessing. Talking to you always clarifies my thoughts. I appreciate your helpfulness, generosity of spirit, competence & kindness.
Brenda Klein / Maroochydore