As first time investment property landlords (living in Sydney) we spent many hours conversing with many Real Estate Agents in the Brisbane area to manage our brand new property. Unfortunately most staff did not return our calls and email enquiries, fees were extraordinarily high or Property Managers we did speak to were just plain disinterested.
By the time I called Harcourts I was a little exasperated and disappointed with the service so far. Sonia answered the phone and she was more than helpful and patiently answered every question I had. We compared Harcourts Jimboomba with many other agent fees in the area and found them to the most competitive and willing to reasonably negotiate with competitors.
I was then connected to the amazing Kylie Northey and she is an absolute godsend! As my husband and I really did not know much about negative gearing she helped us through every step of setting up our Property Management and explained everything in great detail with finesse and patie
Thanks Kylie, I am also very happy to engage you guys so far, Your customer service has been excellent. I have also copied my brother who has just bought an Investment Property in the same area and his settlement was done yesterday. He has a tenant already but would like you to manage going forward. He has never been a landlord before so your guidance will be very much appreciated.Niraj / Sydney