HI Lachlan, I just wanted to thank you very much for managing our property so efficiently whilst I was overseas. Once you took over as property manager my emails always received a prompt reply and issues were resolved immediately. I always felt completely informed and confident that the property was being well looked after. I really appreciate the work you did for us. Thanks again. Regards Stephanie.Stephanie / Sylvan Street Galston
I would like to take this opportunity to tell you how impressed and happy Matt and I are with Lachlan as our Property Manager. When Lachlan first started I was quite hard on him. Lachlan has been very efficient, wonderful to deal with and always available. I know of two separate occasions when he has been dealing with issues on my property whilst he was on annual leave, we don’t expect this, of course. However, going well and truly above and beyond our expectations.
His knowledge in his role is impressive and he goes out of his way to keep both tenant and owner informed at all times of potential and current issues.
On one occasion last year when the solar energy system was faulty at Valencia, I was expecting a large bill well and truly into the thousands and Lachlan did his research and found the company who initially fitted it years before (I had no idea) filled out the relevant paperwork on our behalf and managed to have it repaired under warranty. This was really impressive
Lachlan, thank you for all of your help, you have been by far the best leasing agent in the area that we have dealt with :)
Lane, Account Manager realestate.com.au