We have been property investors for over 30 years in the Newcastle area. Over that time we have used the services of a variety of Property Managers. For the past 6 years we have had Dalton Partners managing our rental properties. Lisa Macklin, and more recently, Eliza Dunn, have both acted on our behalf. We can honestly state that Dalton Partners Property Management at New Lambton is the best property management we have ever used. Accurate and well presented monthly statements, with any accounts paid on our behalf attached, arrive on time and deposits into our account are received promptly.
We have been very impressed by the professional manner in which they conduct business and the advice that they have given has been really reliable and helpful. Problems are always followed up later by email when repairs are completed. They also treat our tenants with respect, which is important to us since we have excellent long term tenants in some of our properties.
One is us has been able t
Please accept this note of gratitude and appreciation from a happy home purchaser and resident of New Lambton. We have been so pleased with the business relationship that we now also have our investment property listed with and managed by Dalton Partners.
We have been impressed with the customer service we received from you and your staff at Dalton Partners. Communication is always very pleasant, prompt and professional. Information is provided in a transparent manner, with all facts disclosed in a diplomatic manner.
I am confident you would recall there were a few elements of complexity associated with the purchase of our latest property. Your patience, professionalism and perseverance during the negotiation phase and exchange was greatly appreciated.
The added challenges associated with our leased property created an unprecedented and unexpected situation. This stressful situation did not allow us much flexibility, however, the ensuing short lead timeframes and need for a qu
“Lisa, as you know we are always happy with how you look after our properties, but I just wanted to make a special mention of the excellent service we get from Dalton Partners New Lambton. You are on top of things all the time and everything we ask for is taken care of straight away. Our tenants always seem very happy and I’m sure that’s not just because of the house, I think you make it very easy for them as well! So John & I just wanted to pass on our thanks – I know that property management is not an easy job, but you have made owning properties the easiest it has been for us! Thanks againKaren & John Gisondi / North Lambton