1. Does the agency have a dedicated Property Management Department?
Many agencies see property management as a ‘poor cousin’ to the more glamorous sales department and some even leave the management of client's assets to the front desk staff and receptionists. Ensure that your agent has a quite separate dedicated property management department. It would be preferable that this department is staffed by a number of experts so there is continuity of management in the event of one property manager being ill or leaving.
Answer: Magain Property Management is a dedicated property management company quite separate from our sales department.)