In my dealings with Michelle, I have found her nothing but helpful, prompt and very professional.
Michelle form PPS became our property manager after we had been dealing previously with the onsite managers to secure an apartment with no luck.
It had been a month conversing with the onsite managers and emailing back and forth to rent a particular apartment.
The onsite managers were very unprofessional in every way and they did not go out of their way to help at all. Paperwork was not provided along with any documents and payments we had made, and it would take them days for a reply email or a phone call promising to let us know progress with the apartment.
Not PPS! I can’t stress enough how professional, enthusiastic and diligent Michelle has been on every level. I have found Michelle very easy to talk to and we are so glad to have her a property manager. I have recommended her to an owner of one of the apartments also, who had bad reception with the onsite managers.
I am very please to write this reference for PPS. I purchase 3 properties through PPS. The buying experience was excellent. The information and guidance provided was balanced, fact based and reliable. This gave me the confidence to have PPS manage all 3 properties. Being an interstate investor means that reliability, attention to detail and proactive management of issues is very important. Michelle and Sarah have ensured that only quality tenants are place din the properties.Dr Masum Hossain / Sydney