I recently took out a lease of an apartment through MetroPM and had the pleasure of dealing with one of your Leasing Specialists, Sheridan Wilson.
Sheridan's approach and handling of the process was nothing short of refreshing, thorough and professional. She was helpful and in constant communication with me, never leaving me in the dark about any detail at any time.
I have dealt with many agents over the years and I must say that Sheridan's demeanour and attitude was a breath of fresh air and is no doubt a credit to your team of Leasing Specialists and to MetroPM in general.
My thanks to her again for a seamless process and I wish her great success for her future.
Thank you for being so prompt and accurate with my yearly financial statement. It's nice to have those things at tax time! It makes life much easier.
Thank you also for organising our inspection of the property and the extension of the lease. It's great to not have to worry about those things!
This year I needed to change to a service provider who could better manage my tenancy for my investment property
I'd previously been with a large, well known organization and experienced regular headaches, very poor communication and on-going unresolved issues.
I was spending too much of my own time trying to get answers.
Really glad I moved...
Metro Property Management are well organized.
I rarely make contact and that's because I'm regularly updated. When I have had queries, I can always speak to someone and it's followed up quickly.
It's been stress free, like it should be! - Would highly recommend to anyone experiencing similar problems.