I would like to provide some feedback/a testimonial following my recent First National experience, which resulted in the sale of our property.
I was frankly overawed with the professionalism of Tom Easton and those associated with the sale, it’s no wonder he was recommended to us. I’m so happy I followed up on the recommendation.
The management of the sale and final result was beyond my expectations and I have no doubt about the success of the campaign.
Tom, many thanks to you and the team, well done! The whole process was ‘seamless’ for me which was a hell of a relief. I could not have asked for any better team involvement (no matter what the outcome).
It was great for me to hear the buyers also had a positive experience and are excited about their purchase…. An excellent result all round.
Thanks again First National.
Tom was, without doubt, the most polite and professional sales executive I have dealt with over many years either as a vendor or a buyer.
The impression he made through his courteous, personal approach was quite distinct from the many other agents that one invariably meets when in market to purchase a home.
What impressed me the most was how Tom worked throughout the negotiation process, which can often be a difficult process, in balancing vendor and buyer expectations. Tom was at all times communicative, courteous and upfront.
He showed great empathy for me as a buyer, but clearly worked hard for his client at the same time.
In the end, I happily paid the purchase price not only because I wanted the property, but because I felt Tom deserved the sale and his representations on behalf of his client were clear and fair.
I would thoroughly recommend Tom as an agent for any vendor and would like to congratulate you on the way he represented your brand to the public.
We would like to say how much we appreciated the way Tom Easton carried out the sale of our property in Cremorne. The process, from our first contact with him to the eventual sale, took place speedily and with minimal problems thanks to his well-judged management.
From the beginning, Tom offered good advice and very realistic assessments of value and potential time of sale. He kept us appraised of possible buyers and clearly understood the market conditions for our property.
We were especially impressed by the attention Tom paid to the whole process of marketing and his ability to give us reassurance that always proved reliable. He was an empathetic agent and at the same time was also working hard for the buyer demonstrating an ability to balance the interests of both parties to the deal. We met him regularly and he always made himself available in person or by telephone.
We recommend Tom highly as an agent for any vendor or purchaser and feel he is an asset to the company.