I would like to take this opportunity to congratulate you on the professionalism and enthusiasm that you displayed in relation to the recent sale of my property in Cobram.
Having bought and sold many properties over the past 40 years it has not always been a pleasant experience.
Nothing was too hard or an effort for you and your promise to keep me up to date at least every 4 days with the progress of the sale was followed through to the letter.
I found you to work with the utmost integrity for both myself as the vendor as well as the purchasers. As a result I am extremely happy with the outcome of my sale and I believe that the young man who is moving in is delighted with his new home.
I would like to wish you every success in your future endeavours.
I would also like to encourage other potential buyers and sellers to especially seek you out for your amazing service.
Well done Lisa..!!
Lorraine McEwan (Ellis)
Thank you very much for all your hard work in selling our house to us. You went above and beyond a normal agents duties in the process.
Things weren’t exactly straightforward with our first purchase & you made a difficult situation much easier and assisted us brilliantly. Our second purchase was easier, but not without its issues either & you rose to the occasion to put things right.
You did more than another agent would have done to make us feel happy and satisfied. Throughout both of our transactions you have been reliable, professional and hard-working. Your warm & friendly manner and positive attitude has made dealing with you a pleasure.
We would definitely use you again and would highly recommend you to others.
Nina & John Lynas
Sent: Thursday, 30 July 2015 6:59 PM
To: Andrew - YMRE
Subject: Lisa Farrell
Over the last week or so I've been dealing with or trying to deal with a number of real Estate agents as I sift through my options for relocating. Lisa has been dealing with me and following up on trying to help me locate a suitable property.
I'd like you to know that the level of service I have received from her has been excellent. I've been very under impressed with the level of service other agencies in other towns have provided to me, so her attention to taking the time to understand my needs and modify her approach as my needs have changed is impressive.
She may just see it as part of the service and part of doing her work, but contrasting it with the poor service I've received from others, I must take time to thank her for her careful research and effort to date.