I am writing to thank Darren's excellent work.
The electrical water heater of my property exploded last Thursday. Darren investigated the house in time and noticed the problem. He handled everything properly to prevent us getting further loss. As the tenants were moving in the following day, Darren arranged the carpet cleaning and plumber service very quickly to make the house be recovered in the shortest time. Furthermore, he let us feel comfortable and relax to face the such a mess.
With the help of such capable people as you and Darren, I am sure that we owners can have peace of mind to lease the house with Burns & Burns.
I look forward to seeing you again.
We are a family that emigrated to Sydney a month ago from the UK on a sponsorship visa.
Whilst my husband started work virtually straight away, I with my 2 children was left with the job of finding a suitable rental property for us all.
We chose the suburb of Turramurra or St Ives after lots of research and help from friends.
I viewed so many properties within the area and I must say I found most estate agents either not interested or lacking enthusiasm which was a shock coming from the UK.
I am writing to you today to say a big thank you to Darren.
After viewing 2 properties with Darren he was a pleasure to deal with, showing interest in us and finding out exactly what we was looking for as apposed to being not interested like all of the other agents I had contact with.
Such a polite, friendly and informative gentleman, he really did outshine ALL of the other estate agents in the area which is why we was keen to get a property through Burns and Burns