We would like to convey our appreciation for the professional management of our property by you and your team at LJH Burleigh. The property has been well maintained. Record keeping is very professional and the collection of rent has been reliable and punctual.
We appreciate the personal relationship we have with you and that you always keep us well informed of potential problems such as repairs that need attention.
We certainly would recommend you to any prospective clients.
Mark and the team at L.J.Hooker Burleigh Heads are great with communication in a timely manner. All my questions and queries answered professionally. Management team always checked with me in advance of any expenditure or potential issues and waited for my go-ahead. Inspection reports were done thoroughly and regularly sent.
I could only advise future Landlords of my very positive experience and mention all of the above points.
Mark was always professional, courteous and easy to deal with.
The property management team have maturity and good people skills which many property management teams don't have because some of them are too young and inexperienced in dealing with people in life. It's important for agents to have good working relationships with tenants as well as owners because if they are happy they stay longer and this is reflected in the rental history of my property. LJH don't charge above the standard management fees and also give free EOFY statements for which some agents charge a fee.
I would have no hesitation in recommending you as a property manager because you are approachable, responsible, conservative, trustworthy, flexible and you have supported me in the past when I have had issues with a tenant and a tradesperson. You have also had no objection to me using my own tradespeople for things like pest control and electrical work.