Steven McDonald, Townsville City, 4810

Steven McDonald

Principal

Smart Rentals Townsville, Townsville City, 4810

Smart Rentals Townsville

31 Blackwood Street, Townsville City, Queensland 4810
Agency Overview
Smart Rentals are Townsville’s Specialist Residential Property Management Team - we don't do sales, so it's in our interest to manage your property better!

We’re in the business of connecting Smart Tenants with Smart Properties using proactive, innovative and effective marketing processes.

We provide value to investment property owners by maximising the long-term return of their investment and we pride ourselves on effective communication.

We are Different:

Where we are different from most of the others is that we work to ensure that our owners make more money from their properties.
We are a specialist property management business with no sales division. We are focussed entirely on management so it’s in our interest to do it better.
Our business is based on a culture of communication, service and integrity.

Our Commitment:

1. We are a customer service focussed business. If at any time during our management of your property you are unhappy with our service we will give you the next month’s management for free. All you need to do is tell us.
2. We will communicate with you and with your tenant. We’ll treat your tenant with respect, keep them happy so they stay longer and pay the rent on time.
3. We ask for long term leases and the majority of our tenants pay by direct debit so there are no rental arrears.

We use Industry leading marketing strategies with pro-active leasing of your property. We don’t just wait for the phone to ring – we’re out there knocking on doors!



We believe that the major cost to owners is not the cost of the property manager, it’s the cost of non-income producing vacancy periods and we work by the philosophy that the cheapest agent is not the agent who charges you the least in fees – it’s the agent who puts the most money in your pocket at the end of every month.

Our drive is to provide real service to our landlords and treat our tenants with the respect they deserve. We do this be carefully choosing only quality properties to manage, and selecting the best tenants to live within them.

Contact us today on 07 4771 4773 or www.smartrentalstsv.com.au to find out more.
Marketing Plan
The front door to your property is now the internet. The major percentage of tenant enquiry these days comes from the internet. Tenants no longer drive past properties to get an idea of what they are like - they search the property portals instead. You only get one chance to make an impression, so your internet advertising needs to be the absolute best it can be:

1) Prime Position - If you're not on the first page of the internet search, you're not on the internet. Smart Rentals Townsville use prestige listings on the major sites to ensure our properties are on the first page of search.

2) Professional Photographs - Again, you only get one chance to make a first impression - the key is getting the tenant to click on the advertisement for your property and book an inspection. We insist on using professional photos for all of our advertising, for a small initial investment your property is presented in it's best light every time we advertise it.

3) Quality Copy - Our trained copy writers prepare quality copy for your advertising. We write about the key selling points of your property and prepare copy in both paragraph form and dot point form so that it appeals to the different personality types.

Our goal is to generate as much interest in your property as possible, so that we achieve as many inspections as possible as soon as possible. We allow tenant to book inspections online at a time that suits them. We never hand out keys - we attend every inspection for three reasons:

1) to maintain the security of your property,
2) to meet and qualify the tenants in order to ensure they are the type of tenants we want in your property,
3) to sell the benefits of your property and ask for the business, to achieve longer leases from better tenants.

Contact us today on 07 4771 4773 or www.smartrentalstsv.com.au to find out more.
Office Location