Toby, you are the perfect agent a vendor needs when one is faced with the trauma of selling their major asset. You have a calming and reassuring manner that is backed up by the experience needed to achieve a great result.
Your campaign was very well structured, cost effective and managed professionally; it was also supported by a very attentive marketing team. You always carefully listened and complied with all my wishes, communicating with me throughout the whole campaign, this was very reassuring.
You remained positive throughout without ever over promising, or glossing over problem areas, always monitoring the progress of the campaign and being prepared to reflect the situation as it was. You provided positive, timely advice as to how to achieve the best result at every step of the way.
Your skill as an auctioneer is second to none, relating well to the crowed and to the buyers with whom you had previously developed a rapport.
The bottom line for me was the outstanding result
From our very first meeting last month, we knew that we had made the correct choice in the important decision of appointing you and your agency to sell our home.
Your attention to detail, professionalism, your immediate attention to every one of our enquiries, your guidance through the process and the final result in the sale of our home validated our decision to entrust you and your team with the task.
You and your team displayed enthusiasm, empathy and a thoroughly professional approach every step of the way. Everything happened in an orderly manner with a minimum of disruption to our lives. Even feeding our pet dog treats during open days was not too much trouble for the Hocking Stuart team.
Jennifer and I were relaxed in the knowledge that you had our best interests at heart. We will certainly recommend your services to anyone looking to sell their property and you
are very much at liberty to use this letter as appropriate.
Toby, my family and I write to thank you for the very competent and professional job you did in selling our home. From the outset, we felt fully informed and if I was in doubt about something or anything, you at no time made my questions seem unwelcome. I really appreciate the fact that your office is so set up that any phone calls made when you were out or in a meeting, were forwarded on immediately, and you would return the call.
Your enthusiasm and pride in your work is obvious and good results justly deserved from all the hard work you put in. You are a local, and certainly know the area and market well and that is a very friendly and comforting aspect of your agency.
I would not hesitate to recommend you to anyone buying or selling their home or property.