e property Management is an agency on the coast that is Property Management ONLY, making us experts in our field. We pride ourselves on honest communication and being transparent, with an on-line portal that allows owners to view their account and maintenance 24/7. We cap the number of properties per property manager so that you will receive the customer services that you deserve.
With the responses we are receiving from our landlords we are offering a better overall management service than any other office in town.We have a rigorous tenant application and selection process. We don’t make it hard for prospective tenants to apply, but we do insist on the application being complete so we may thoroughly check the information and references. We also subscribe to a National Bad Tenant Register Database. It is our belief that a trouble free tenancy originates from proper and careful tenant selection.
We understand that owners rely on, and rightly expect, rental payments to be made on time. We therefore have a ‘Zero Tolerance for Rental Arrears’ policy. We process rents every business day and act immediately upon detection of arrears. We understand there can exist a legitimate reason for late rent and in this instant we will tightly manage the situation so rent payments catch up. Owners will always be advised promptly if the situation becomes an issue. We are members of a debt collection agency, which has greatly contributed to our 100% of tenants paying rent on time, every time.
A vacant property is costly. To eliminate or minimise vacancy periods our properties are photographed and advertised on all leading real estate rental internet portals. Other forms of media is discussed on a case by case basis. Each vacant property is daily managed and the ongoing progress and recommended solutions are regularly communicated with the owner.
All of the properties under our management receive regular quarterly inspections. Each property is thoroughly inspected and compared with previous inspections and post tenancy photographs. Breaches of the Tenancy agreement and any damage or maintenance issues are communicated to the owner in the written report sent. Tenants are advised of any unacceptable situation and the remedy required and when necessary, the property is reinspected in line with legislation to ensure the situation is rectified.
We believe our success, evolved from ongoing industry training, guidance from property management experts and our own many years of hands on experience will allow us to assist you with the ongoing management of your property.)
We have a large database of prospective tenants that we email once we have a new listing. Your property is advertised on several websites and letterbox drops are done in the streets around your property. Unlike other agents in the area, we also conduct open homes every weekend which is included in our fee, to ensure your property has minimum days on market.)
e Property Management are efficient and professional. They found us good tenants and keep us well informed to ensure that both the tenants and the investor are content.
Melissa & Storm / Cooroibah
Storm and Melissa
Having had almost fifty years experience of being a landlord, I know a good letting agent when I see one - E-Property Management is as good as they come! It is reassuring to know that my properties are being well managed, particularly when I am overseas. I have no hesitation in recommending E-Property Management - they are second to none.
Ivan / Sippy Downs